Retention Secrets by Andrew Lock — SAMsuccess — Free download

“Retention Secrets” – The Ultimate Guide to Customer Retention

It’s 100% video based training, designed to help you keep your customers along as possible.

There are 13 modules, and you’ll learn the most advanced and proven member retention strategies that work for any business.

It’s risk-free, and 100% guaranteed.

This could very well be a life-changing opportunity for you. The ability to KEEP customers buying from you over and over again is like pure gold for any business…

Here’s a taste of what you’ll learn in this course:

  • 7 critical retention strategies you must know about and implement
  • The paradigm shift in customer acquisition vs retention
  • The 2 most frequently made mistakes in onboarding
  • What you MUST know about calculating the churn rate
  • 4 magic words Netflix uses to drastically reduce cancellations
  • The membership trick most SAAS companies don’t know about
  • How to (at least) double subscription income
  • The giant myth about email communication
  • 3 very practical strategies for handling refund requests effectively
  • An eye-popping demonstration of the ladder of ascension
  • The SECRET that explains why people cancel vs stay
  • Why hiding the cancel button invariably backfires
  • What to do when someone calls into customer service to cancel
  • The communication tool that’s even more effective than email
  • 7 step system for creating an effective onboarding video (with scripts)


Andrew Lock – Retention   (download)
944.86 MB

Course Content:

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